Terms and Conditions

Last Updated: June 30, 2025

Welcome to 24/7 Social Inc. (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website at www.247.social (the “Site”), our services, and any communications made by us.

By accessing the Site, purchasing our services, or engaging in communications with us, you agree to these Terms. If you do not agree, do not use our Site or services.

1. Use of Our Services

Our services are for businesses seeking social media management and advertising support. You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations.

2. Service Delivery

We provide services including social media content creation, ad management, content scheduling, and analytics. Delivery timeframes are subject to your agreement with us.

Client Obligations: You are solely responsible for:

• Providing accurate, timely, and complete information (logos, branding, promotional assets).
• Reviewing and approving scheduled content prior to posting. Failure to review does not relieve you of payment obligations.
• Ensuring campaigns comply with applicable laws, regulations, and advertising platform policies.
• Providing timely feedback and insights on all posts to ensure alignment with industry-specific standards, compliance requirements, and best practices.

Once content is submitted for review according to the agreed timeline, our work is considered delivered, regardless of whether final publication occurs.

3. Consent to Receive Communications

By providing your contact information and opting in, you consent to receive service-related communications. You can opt out at any time by following unsubscribe instructions in our messages.

4. Anti-Spam Compliance

We fully comply with the Telephone Consumer Protection Act (TCPA), Canada’s Anti-Spam Legislation (CASL), and applicable international anti-spam laws.

• We do not send unsolicited promotional communications.
• We keep opt-in records to demonstrate compliance.

5. Payment, Billing, Refunds, and Cancellations

All services must be paid in advance unless agreed otherwise in writing. Late or missed payments may result in service suspension or termination.

Service fees are due regardless of client approval delays, as we invest time and resources upfront.

Refund Policy:

As we provide digital products requiring substantial time and development, we do not offer refunds under any circumstances.

Cancellation Policy:

Our services do not require contracts. Clients may cancel at any time by providing written notice at least seven (7) days before the next billing cycle. Failure to provide timely notice may result in charges for the following billing period.

6. Social Media Account Access and Linking

To enable us to manage your social media profiles effectively, you are required to link your accounts directly through secure integrations we provide.

• You are solely responsible for completing the account linking process using the instructions sent by us.
• We will never request, accept, or store your passwords or login credentials.
• Sharing account passwords or credentials with us directly is strictly prohibited.
• Failure to link your social media accounts in a timely manner may delay your services but does not relieve you of payment obligations.

7. Intellectual Property

All content on our Site and in deliverables, including text, graphics, and documentation, is the intellectual property of 24/7 Social. You may not reproduce, reuse, or redistribute our work without our prior written consent.

8. Client-Provided Content & Indemnity

You represent and warrant that any materials you provide (e.g., logos, images, videos, copy) do not infringe upon any third-party rights or violate any laws.

Indemnification:

You agree to indemnify, defend, and hold harmless 24/7 Social, its officers, directors, employees, and agents from any claims, liabilities, costs, or damages (including reasonable legal fees) arising out of or related to:

• Content you provide or approve;
• Copyright, trademark, or intellectual property infringement claims;
• Defamation, libel, or privacy claims related to client-provided or approved content;
• Breaches of these Terms.

9. Data Privacy and Confidentiality

We take data privacy and confidentiality seriously. We will not reuse or share any marketing, branding, or other materials you provide. All materials and strategies are developed solely for your use and remain confidential.

10. Third-Party Services

We use third-party services and platforms for scheduling, analytics, and content management. While we strive to choose reliable partners, we are not liable for delays, errors, outages, or any losses arising from the performance of these third-party services.

11. Revision Policy

• For the first set of content (initial onboarding month), we allow up to three (3) to five (5) rounds of revisions.
• In subsequent months, clients are entitled to one (1) set of revisions per month.
• Additional revisions beyond these limits may incur additional fees.

12. No Responsibility for Content Outcomes

We are not liable for any negative outcomes, including reputational harm, arising from social media posts or advertising campaigns created with or from client-provided materials or approved by the client.

13. No Professional Advice

Our services do not constitute legal, financial, compliance, or regulatory advice. You are solely responsible for consulting qualified professionals to ensure compliance with applicable laws.

14. Limitations of Liability

To the maximum extent permitted by law, our liability for any claim related to our services is limited to the amount you paid for the services giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, including loss of revenue or reputation.

15. Non-Solicitation

You agree not to solicit, attempt to hire, or hire any employee, contractor, or consultant of 24/7 Social, either directly or indirectly, during the term of our engagement and for twelve (12) months following its termination.

16. Force Majeure

We are not liable for any failure or delay in performance of our obligations due to causes beyond our reasonable control, including but not limited to natural disasters, war, civil disturbances, acts of government, internet or platform outages, or other events commonly known as force majeure events.

17. Dispute Resolution and Mandatory Arbitration

Any dispute arising from these Terms shall first be resolved through good faith mediation between the parties. If mediation fails, the dispute shall be resolved by binding arbitration under the rules of the ADR Institute of Canada. The arbitration will take place in Alberta, Canada, and judgment on the arbitration award may be entered in any court of competent jurisdiction.

18. User Responsibilities

You agree not to:

• Engage in unauthorized communications or spam;
• Breach or circumvent security features;
• Use our services in a misleading, unlawful, or fraudulent manner.

19. Changes to Terms

We may revise these Terms at any time. Updates will be posted on this page with a new “Last Updated” date. Continued use of the Site or our services after updates indicates acceptance of the revised Terms.

20. Governing Law

These Terms shall be governed by and construed under the laws of the Province of Alberta, Canada. You agree to submit to the exclusive jurisdiction of Alberta’s courts for any disputes.

21. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

22. Contact Us

For questions about these Terms, please contact us:

📧 Email: info@247.social

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Last Updated: May 16, 2025

Welcome to 24/7 Social Inc (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website located at [www.247.social] (the “Site”), our services, and any communications made by us.

By accessing the Site, purchasing our services, or engaging in communications with us, you agree to these Terms and Conditions. If you do not agree, please do not use our Site or services.

1. Use of Our Services

Our services are intended for businesses and organizations seeking social media advertising and management services. You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations.

2. Service Delivery

We are committed to providing high-quality services, including social media ad creation, content scheduling, and performance analytics. Delivery timeframes depend on the service level agreed upon in your contract. Clients are responsible for providing accurate and timely information required to fulfill the services.

3. Consent to Receive Communications

By providing your contact information and opting in, you agree to receive communications from 24/7 Social related to:

- Service confirmations or reminders

- Service updates or reports

- Project-related communication

- Responses to direct inquiries

We do not send promotional or marketing messages unless explicit, documented consent has been provided.

You can opt out of receiving communications at any time by following the unsubscribe instructions provided in our messages.

4. Anti-Spam and Communication Compliance

We comply fully with the Telephone Consumer Protection Act (TCPA), Canada’s Anti-Spam Legislation (CASL), and other relevant global anti-spam laws.

- We only send messages to individuals who have expressly requested to be contacted.

- We do not purchase contact lists or use preloaded databases for outbound marketing.

- All messages are sent on a one-to-one basis, in response to user inquiries or ongoing business relationships.

- We maintain records of opt-ins and message content to remain compliant with industry standards and regulations.

5. Payment and Billing

All payments for services must be made in advance unless otherwise agreed upon in writing. Failure to pay may result in suspension or termination of services.

6. Intellectual Property

All content on the Site and within our deliverables, including but not limited to text, graphics, branding, advertisements, and documentation, is the intellectual property of 24/7 Social and may not be copied, reused, or redistributed without written consent.

7. Limitations of Liability

We strive to provide accurate and high-quality advertising and social media management services. However, we do not guarantee specific outcomes and shall not be held liable for any indirect or consequential damages arising from the use of our services or the information provided.

8. User Responsibilities

You agree not to use the Site or our services to:

- Engage in unauthorized communication or spam

- Attempt to breach the security of the Site

- Misuse our services in a misleading or illegal manner

9. Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Site and our services constitutes acceptance of those changes.

10. Governing Law

These Terms and Conditions are governed by the laws of the Province of Alberta, Canada. Any disputes will be resolved exclusively in the courts of Alberta.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: info@247.social